Privacy Policy
Your privacy matters to us. This policy explains how RagaRasa collects, uses, and protects your personal information.
Effective date: 1 January 2025
1. Introduction
Welcome to RagaRasa. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform. By using RagaRasa, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please discontinue use of the platform.
2. Information We Collect
We collect information that you provide directly to us, including: • Account information — your name, email address, password, and profile details when you register. • Profile data — for artists and organizers, this includes bio, category, images, event details, and contact information you choose to make public. • Usage data — pages visited, search queries, events viewed, and interactions with the platform. • Device information — browser type, IP address, operating system, and referring URLs collected automatically when you access our services. • Communications — messages you send us through contact forms or support channels.
3. How We Use Your Information
We use the information we collect to: • Create and manage your account and profile. • Connect artists, organizers, venues, and enthusiasts within the platform. • Display event listings, artist profiles, and venue information. • Send you notifications about events, updates, and platform changes (you may opt out at any time). • Improve the platform through analytics and user feedback. • Respond to your support queries and communications. • Comply with legal obligations and enforce our Terms of Service. We do not sell your personal information to third parties.
5. Data Security
We implement industry-standard security measures to protect your personal information, including: • Encrypted data transmission via HTTPS/TLS. • Secure password hashing using modern cryptographic algorithms. • Regular security reviews and vulnerability assessments. • Access controls limiting data access to authorised personnel only. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Third-Party Services
RagaRasa may use third-party services for functionality including payment processing, analytics, hosting, and media storage. These providers operate under their own privacy policies and we encourage you to review them. We may share your information with third parties only: • With your explicit consent. • When required by law or legal process. • To protect the rights and safety of RagaRasa, its users, or the public. • In connection with a merger, acquisition, or sale of assets (with prior notice).
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will notify you by: • Posting the updated policy on this page with a revised effective date. • Sending a notification to your registered email address. Your continued use of RagaRasa after the updated policy becomes effective constitutes your acceptance of the changes.
8. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us: Email: privacy@ragarasa.in Phone: +91 9876 543 210 Address: 123 Culture Street, Chennai, Tamil Nadu, India You may also reach us through the Contact section on our About page.
For further enquiries, visit our Contact Us page or review our Terms of Service.